Subscriptions & Accounts

​How do I cancel a subscription?

Follow these steps to cancel your subscription: Step 1: Login to your account using the link below: https://shop.perfectketo.com/account/login Step 2: Click 'Your Subscription" in the top panel Step…

Updated 5 months ago

​How do I access my account?

Access your account here: https://shop.perfectketo.com/account/login Having trouble? There are three reasons why you may not be able to access your account: Your password is incorrect Reset your pass…

Updated 4 months ago

Why is there a new shipping charge for my subscription order?

We now offer free shipping to all orders over $29. If the product you subscribed to is under $29, we recommend combining subscriptions so they go through on the same day or doubling the quantity and…

Updated 4 months ago

How do I change the order frequency for my subscription?

We make it very easy to change how often you receive your subscribe & save orders. Here are the quick steps: 1. Log into your Account Portal 2. In the top panel, click on "Your Subscription" 3. On th…

Updated 5 months ago

How do I edit my subscription?

Login to your store account here: https://shop.perfectketo.com/account/login ( Having trouble logging in? click here ) Under "Your Subscriptions" Tab, you can edit: Next order date. Swap out products…

Updated 5 months ago

How do subscriptions work?

Save time and money with a Perfect Keto product subscription. By subscribing, you are enabling a recurring shipment of any of your favorite products, so it arrives when you need it most. Choose your…

Updated 5 months ago

How do I update my credit card on my account?

We have been experiencing a temporary glitch in our billing system that is preventing our subscribers from updating their card on file in their Account Manager. If the glitch is affecting you, you wi…

Updated 4 months ago

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