Rewards, Subscriptions & Accounts

​How do I cancel a subscription?

Follow these steps to cancel your subscription: Step 1: Login to your account using the link below: Step 2: Click 'Your Subscription" in the top panel Step…

Updated 10 months ago

​How do I access my account?

Access your account here: Having trouble? There are three reasons why you may not be able to access your account: Your password is incorrect Reset your pass…

Updated 2 years ago

How do I earn and redeem points?

You can earn 1 point for every $1 you spend in our store. We also offer points for actions such as following us on social media or adding your birthday to your account. You can redeem your points in…

Tyler Yannes
Updated 1 year ago by Tyler Yannes

How do I change the order frequency for my subscription?

We make it very easy to change how often you receive your subscribe & save orders. Here are the quick steps: 1. Log into your Account Portal 2. In the top panel, click on "Your Subscription" 3. On th…

Updated 2 years ago

How do I edit my subscription?

Login to your store account here: Under "Your Subscriptions" Tab, you can edit: Next order date. Swap out products. Change shipping intervals and dates. Ski…

Updated 2 years ago

How do subscriptions work?

Save time and money with a Perfect Keto product subscription. By subscribing, you are enabling a recurring shipment of any of your favorite products, so it arrives when you need it most. Choose your…

Updated 1 year ago

What is Perfect Keto Rewards+?

Perfect Keto Rewards+ or PKR+ is Perfect Keto’s Rewards program that rewards customers with points for ordering and other actions. These points can be redeemed for discounts. All customers are automa…

Tyler Yannes
Updated 2 years ago by Tyler Yannes

How do I update my credit card on my account?

We have been experiencing a temporary glitch in our billing system that is preventing our subscribers from updating their card on file in their Account Manager. If the glitch is affecting you, you wi…

Updated 2 years ago